Terms & Conditions

These Terms and Conditions (“Terms”) are a binding agreement between you and QRC Dispatch Inc., a California corporation (“QRC,” “we,” “us,” or “our”), governing your access to and use of the QRC Dispatch web application and related services (the “Service”). By accessing or using the Service, or by authorizing a user to do so on your organization’s behalf, you agree to these Terms. If you do not agree, do not use the Service.

QRC provides a transportation management system for freight brokerages, including features for creating rate confirmations, bills of lading, and invoices, managing carriers and customers, verifying carriers against federal records, parsing uploaded documents, and integrating with third-party tools such as accounting platforms. We may add, change, or remove features at any time.

The Service is for business use only. You must be at least 18 years old and authorized to act on behalf of the business you represent. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, and you agree to notify us promptly of any unauthorized use.

Subject to these Terms, QRC grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes. You may not copy, modify, distribute, sell, lease, reverse-engineer, or attempt to derive the source code of the Service, except to the extent this restriction is prohibited by applicable law.

You agree not to use the Service to: violate any law or regulation; infringe the rights of others; upload malicious code or attempt to gain unauthorized access to the Service or its systems; interfere with or disrupt the integrity or performance of the Service; or use the Service in a manner that exceeds reasonable use or is intended to harm QRC or other users.

The Service integrates with third-party services, including Intuit’s QuickBooks Online, an AI document-processing provider, a federal carrier-verification database (FMCSA), and email and infrastructure providers. Your use of any third-party service is governed by that provider’s own terms and policies, and QRC is not responsible for third-party services or their availability. If you connect QuickBooks Online, you authorize QRC to access and create accounting records in your QuickBooks company as described in our Privacy Policy. You are responsible for the accuracy of the data in your accounting system and for reviewing records synced to it. QRC is not a party to, and is not responsible for, any agreements between you and your carriers, customers, or any third party.

Access to the Service may be offered on a subscription basis. Any applicable fees, billing terms, and payment arrangements will be communicated to you separately or presented within the Service. QRC does not currently process payments within the Service.

As between you and QRC, you retain all rights to the data you submit to the Service (“Customer Data”). You grant QRC a limited license to host, process, and use Customer Data solely to provide and improve the Service and as described in our Privacy Policy. You are responsible for the accuracy and legality of Customer Data and for having the necessary rights to submit it. Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference.

The Service, including its software, design, and content (excluding Customer Data), is owned by QRC and protected by intellectual-property laws. These Terms do not grant you any rights in the Service other than the limited license described above.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. QRC does not warrant that the Service will be uninterrupted or error-free. Automated features, including document parsing and carrier verification, are provided as aids and may contain inaccuracies; you are responsible for reviewing and verifying their output before relying on it.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QRC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. QRC’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO QRC FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS IF YOU HAVE PAID NOTHING.

You agree to indemnify and hold harmless QRC from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Service, your Customer Data, or your violation of these Terms or applicable law.

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, if your use poses a security risk to the Service or other customers, if required by law, or if we discontinue the Service. Where practicable, we will provide notice; where the risk requires it, suspension may be immediate. Upon termination, your right to use the Service ends, and we will handle your data as described in our Privacy Policy. Sections that by their nature should survive termination (including Sections 8 through 12 and 14) will survive.

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in California, and you consent to venue and personal jurisdiction there.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

QRC Dispatch Inc. — Email: admin@qrcdispatch.com